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Industry · Ecommerce

Search consulting for ecommerce.

Ecommerce search performance is decided by architecture: which category and filter combinations are indexable, how out-of-stock and discontinued products are handled, and whether revenue tracking is accurate enough to prioritise anything.

What makes ecommerce different

  • Large catalogues where filter combinations can generate near-unlimited URLs
  • Products appear, disappear and go out of stock constantly
  • Category pages carry most of the commercial search value
  • Replatforming is common and historically expensive
  • Revenue data makes prioritisation possible — when the tracking is right

What we see most often

The problems that keep recurring in ecommerce

Not a generic list. These are the specific failure modes this sector produces, in rough order of how often we find them.
  • 01

    Faceted navigation consuming the crawl

    Filter and sort combinations create thousands of crawlable, near-duplicate URLs, so the category pages that actually earn get crawled less often than colour filters.

  • 02

    Category architecture that does not match demand

    The hierarchy follows the internal product taxonomy rather than how customers search, so there is no page for the query that would convert.

  • 03

    Out-of-stock and discontinued handling by accident

    Products 404, redirect to the homepage, or stay live and empty. Each choice has a different effect, and usually nobody decided it deliberately.

  • 04

    Replatform traffic loss

    A migration with a redirect map built from a CMS export instead of value data. It is one of the most expensive avoidable mistakes in ecommerce search.

  • 05

    Ecommerce tracking that misreports revenue

    Duplicate purchase events, refunds not handled, shipping and tax inconsistently included. Then ROAS decisions get made on it.

Scope

What we typically work on

A ecommerce engagement usually draws from these. Which ones, and in what order, comes out of the diagnostic.
  • Category and facet architecture with explicit indexation rules
  • Crawl budget management and parameter handling
  • Product lifecycle rules — out of stock, discontinued, seasonal
  • Replatform and redesign protection
  • GA4 ecommerce accuracy and revenue reconciliation
  • Internal linking towards high-margin categories
  • Programmatic category and attribute pages with a quality floor
  • International and multi-currency structure where the business justifies it

Fit

Signals you are a good fit

If most of these are true, a diagnostic will pay for itself. If few are, tell us anyway and we will say so.
  • A catalogue with hundreds or thousands of SKUs
  • Meaningful organic revenue, or paid spend that organic could offset
  • Margin differences between categories worth optimising for
  • A migration, redesign or platform change planned
  • Developer access, or an agency that will implement

Measurement

The metrics that matter here

Deliberately not rankings. These are the numbers that change a decision in this sector.
  • Organic revenue and margin by category
  • Indexed valuable category and product pages
  • Crawl requests on valuable versus filter URLs
  • Revenue per landing page
  • Migration value retention at day 30

Questions

Ecommerce questions we get asked