Service 05 · Service
Analytics audits: know whether your numbers can be trusted.
- Timeline
- Audit 1–2 weeks; implementation 2–4 weeks
- Starting from
- From $2,500
- Shape
- Audit, then implementation, then optional monthly monitoring
- Deliverables
- 8 items
The problem
You are making decisions on numbers nobody has verified.
You probably recognise some of these
- GA4 conversions and CRM leads differ by a margin nobody can explain.
- The same conversion appears to fire twice.
- Paid and organic both claim the same conversions.
- Traffic looks fine but “direct” is enormous.
- A consent banner went live and reported traffic changed overnight.
- Nobody can say which events are real and which are legacy.
Who needs this
Is this for you?
- Companies whose GA4 and CRM numbers do not reconcile
- Teams that migrated from Universal Analytics and never validated the result
- Businesses running meaningful paid spend on unverified conversion data
- Multi-domain or multi-subdomain setups
- Companies implementing consent management in regulated markets
- Anyone about to build dashboards on data they have not audited
Why it happens
What usually causes it
- GA4 configured by following a checklist rather than modelling the actual business.
- GTM containers that accumulated tags nobody owns.
- Conversions defined on page views instead of confirmed actions.
- dataLayer implemented inconsistently across templates.
- Cross-domain tracking not configured, so one journey becomes two sessions.
- UTMs applied without governance, so channel data is unreliable.
- Consent mode implemented incorrectly, so data is dropped rather than modelled.
- No CRM connection, so nothing validates the front-end numbers.
Scope, in detail
What exactly we check
Collection
- GA4 property, stream and data-retention configuration
- GTM container inventory — every tag, trigger and variable
- dataLayer implementation across templates
- Duplicate and double-firing events
- Bot and internal traffic filtering
- Data quality: (not set), unassigned, self-referrals
Conversions
- Every conversion definition against the real business action
- Form starts versus submissions versus confirmed leads
- Ecommerce events and revenue accuracy
- Phone, chat and booking interactions
- Google Ads and Meta conversion imports
- Offline and CRM-side conversions
Attribution & governance
- Attribution model and reporting window
- Channel grouping accuracy
- UTM taxonomy and enforcement
- Cross-domain and subdomain configuration
- Consent mode behaviour and its measured effect
- CRM field mapping and lead-source capture
Live testing
- Real form submission end to end
- Real purchase or signup end to end
- Phone click, booking and download events
- Website → GTM → GA4 → Ads → CRM reconciliation
- Consent granted and consent denied paths
Deliverables
What you actually receive
- Analytics audit with each issue as Problem → Evidence → Impact → Exact fix
- A measurement plan mapped to the business: what counts as a lead, a qualified lead, a customer
- Event and conversion specification, including dataLayer contracts for developers
- GTM container cleanup plan — what to remove, what to rebuild, in what order
- Cross-domain, UTM and consent configuration requirements
- CRM connection and lead-source capture design
- Reconciliation report: GA4 versus Ads versus CRM, with the explained gap
- A dashboard that answers decisions, not one that displays everything
Process
How the work runs
Model the business first
Before touching a tag, we define what actually matters: what a lead is, what a qualified lead is, what a customer is worth, and which actions are worth measuring at all.
- Lead definition
- Value model
- Decision list
Audit what exists
Full inventory of GA4, GTM, ads platforms and CRM fields. Every event and conversion gets classified: correct, wrong, duplicate, or legacy.
- GA4
- GTM
- Ads
- CRM fields
Test with real actions
We submit real forms, complete real purchases, click real phone links, and follow each one through the whole chain. If the numbers do not make sense, we investigate before reporting.
- Real submissions
- Chain tracing
- Consent paths
Fix and rebuild
Implement the corrected event and conversion set, clean the container, and connect the CRM — in a staged order so each change can be verified independently.
- Staged releases
- Verification per change
Reconcile and document
Report the remaining gap between platforms with an explanation for it, and hand over documentation so the setup survives staff changes.
- Reconciliation
- Documentation
- Handover
What we need from you
Access and data
- GA4 (editor access for implementation, read for the audit)
- Google Tag Manager container access
- Google Ads and Meta accounts, if paid spend matters
- CRM access or a lead and revenue export
- A test path — a form we can submit, or a test purchase route
- Your definitions: what counts as a lead, and what a customer is worth
Measurement
What results can be measured
- Tracking accuracy — the measured gap between GA4 and CRM, before and after
- Duplicate conversion rate eliminated
- Share of sessions with a resolvable channel and source
- Conversion-to-CRM match rate
- Consent-path data completeness
- Number of business decisions the dashboard can actually answer
Afterwards
What happens when the project ends
Why trust us
How we keep ourselves honest
- We test with real actions rather than reading the interface and assuming.
- When the numbers do not make sense, we investigate before reporting — we do not pass an unexplained number to you.
- We will tell you when the honest answer is “this data cannot be trusted for that decision”.
Honest limitations
What this service will not do
Quick answers
Analytics & Revenue Measurement in nine questions
- What is this service?
- Make the numbers trustworthy enough to make business decisions with — GA4, GTM, ads, consent and CRM.
- Who is it for?
- Companies whose GA4 and CRM numbers do not reconcile; Teams that migrated from Universal Analytics and never validated the result; Businesses running meaningful paid spend on unverified conversion data; Multi-domain or multi-subdomain setups; Companies implementing consent management in regulated markets; Anyone about to build dashboards on data they have not audited.
- What problem does it solve?
- You are making decisions on numbers nobody has verified.
- What do you check?
- 4 areas covering collection, conversions, attribution & governance, live testing.
- What do you deliver?
- Analytics audit with each issue as Problem → Evidence → Impact → Exact fix; A measurement plan mapped to the business: what counts as a lead, a qualified lead, a customer; Event and conversion specification, including dataLayer contracts for developers; GTM container cleanup plan — what to remove, what to rebuild, in what order; Cross-domain, UTM and consent configuration requirements; CRM connection and lead-source capture design; Reconciliation report: GA4 versus Ads versus CRM, with the explained gap; A dashboard that answers decisions, not one that displays everything.
- How long does it take?
- Audit 1–2 weeks; implementation 2–4 weeks
- How much does it cost?
- From $2,500. Audit, then implementation, then optional monthly monitoring.
- What access is needed?
- GA4, GTM, ads accounts, CRM, and a test conversion path
- What happens after?
- You get a documented measurement setup and the reconciliation baseline. Measurement drifts every time the site or the tag stack changes, so many clients keep a monthly check that catches breakage in weeks rather than quarters.
Questions
Questions about analytics & measurement
Something else? hello@verqen.com
Evidence and further reading
- Worked example
GA4 and the CRM disagreed by 38%, and the marketing budget was moved on it
Four separate causes, each measurable. The team had been arguing about which number was right instead of decomposing the gap into its parts.
- Insight · Analytics
How to audit GA4 in a day (and why reading the interface is not auditing)
Almost every measurement problem we find is invisible in the GA4 interface and obvious in a traced real submission. Here is the order, and the four tests that find most of it.
Related services, problems and industries
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- ProblemAnalytics cannot be trustedWhen the numbers are wrong, every decision made on them is a guess with a chart attached.
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- ProblemA website migration is comingMigration losses are avoidable, but only with work that happens before launch — not after.
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- IndustryEcommerceCatalogue-driven sites where architecture, faceted navigation and revenue tracking decide whether search works.
- IndustryEcommerce & Product PlatformsEcommerce businesses and product platforms with large catalogues, changing inventory, complex product architecture and measurable organic growth goals.
- IndustryB2B servicesConsidered purchases with long cycles, where lead quality and self-service research matter more than traffic volume.